Appointments and Fees

How do I book an appointment?

To enquire about a possible appointment, please contact me ideally via email kate@drkaterobinson.co.uk


Please include a brief summary of your concerns via a password protected document. I can then consider if I am an appropriate person to help. I aim to reply within 48 hours if sent on a week day.


My East Molesey clinic is on Tuesdays, Wednesdays and Thursdays, 

Clinic hours are 9-4.30pm


It is important that all those with parental responsibility are aware of this referral and have given their permission. 


What will happen at the first appointment?

The first appointment is usually with parents and without their child. This allows us to talk freely about their child, how they have seen the problems developing, and any additional background information. This appointment also allows parents to meet me and ask their questions before they introduce me to their child. 


In the second appointment I usually met your child/young person to find out their perspective about what issues they are concerned about and whether or not they would like further help. This appointment can be with or without parents present depending on the child/young persons preference. 

Is the service confidential?

All sessions are private and confidential (this also includes sessions for teenagers whose therapy is being paid for by parents/carers). However, it can be helpful to share information, for example with a GP, a teenagers parents, or a school, but permission will be sought before any action is taken. 


In line with my professional duty, confidentiality will only be broken if there is immediate fears for a client's safety or of the safety of someone else but where possible this will occur in discussion with the client about who should be told and how. 



What if I have an emergency?

If you feel that you need urgent help and in a crisis, please contact your GP, NHS 111, Emergency Services,or local A&E department.The type of support and psychological therapy offered in my practice is not suited to dealing with emergencies, or children/young people suffering from severe depression, or suicidual thoughts, or situations where there are safety concerns regarding the children or young person. 


If you are concerned about the safety of a child or young person please contact your local Single Point of Access, Social Services, or NSPCC (tel: 0808 800 5000) for further advice. 

What are the fees and how do I pay?

My clinic fees are currently £140 per hour. Each appointment usually lasts one hour. This hourly rate also applies if you would like me to attend school meetings, school/nursery observation, or telephone calls with other professionals. Fees are ideally paid on the day of the appointment via bank transfer. 


I am registered with all the major health insurers but please check with them ahead of time what your policy covers and to gain a pre authorisation code. Once this has been agreed I can usually invoice insurance companies directly.